Welcome to Coco Burnz (Pvt) Ltd! By accessing our website at https://cocoburnz.com browsing our store, or purchasing our products, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). Please read these Terms carefully before using our website.
Website Use & Eligibility
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence (18 years or older).
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
You must not transmit any worms, viruses, or any code of a destructive or malicious nature.
Account Registration & Security
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.
Products and Services
We have made every effort to display as accurately as possible the colors, packaging, and weights of the products sold through our website, including our premium Coconut Shell charcoal products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to discontinue any product at any time without prior notice.
Pricing and Payments
Prices for our products are subject to change without notice.
Applicable shipping charges and taxes (if any) will be added to your total before checkout.
We reserve the right to refuse or cancel any order you place with us if we suspect fraudulent activity or unauthorized transactions.
Shipping & Delivery
Shipping and delivery times provided are estimates only. While we strive to dispatch orders promptly, delays may occur due to external transport issues or weather conditions. Once a product is handed over to our courier partners, we will work with them to resolve any damages or losses that occur during transit.
Intellectual Property
All content on this website, including text, graphics, logos, images, and videos, is the intellectual property of Coco Burnz (Pvt) Ltd. Unauthorized copying, reproduction, or commercial use of our content without express written permission is strictly prohibited and punishable by law.
User Comments & Reviews
If you submit reviews, comments, or other materials, you agree that your comments will not violate any right of any third party or contain libelous, abusive, or obscene material. We reserve the right to remove any content we determine in our sole discretion to be unlawful or inappropriate without notice.
Limitation of Liability
In no case shall Coco Burnz (Pvt) Ltd, our directors, officers, or employees be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind, including lost profits or lost data, arising from your use of any of the service or any products procured using the service, to the maximum extent permitted by law.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Contact Information
Questions about the Terms of Service should be sent to us using the following details:
